Terms of Service

Effective November 4, 2026

These Terms of Service (the "Terms") are a binding agreement between you and Bedroomlabs SRL ("Bedroomlabs", "we", "us", "our"), the company that makes the Unmute app for iOS (the "App") and the website at unmute.bedroomlabs.co (together, the "Service"). By downloading, opening or using the Service, or by buying a subscription, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.

1. Who we are

Bedroomlabs SRL, a company registered in Romania.

• Registered office: Strada Garoafei 17, Bloc S1, Scara B, Etaj 1, Apartament 28, Mărășești, Vrancea, Romania
• Fiscal code (CUI): 54738881
• Trade Register (ONRC) number: J2026033450009
• EUID: ROONRC.J2026033450009
• Share capital: 1,000 RON
• Email: hi@bedroomlabs.co

2. What Unmute is

Unmute is a self-improvement app for building social confidence. It offers daily real-world quests, lessons and courses, chapter missions, speaking practice with AI-generated feedback, streaks, XP and confidence scores.

Quests ask you to do things in the real world, such as starting conversations with people. You decide whether, when and how to do them. Always use your own judgement, respect other people's boundaries and the law, and never put yourself or anyone else at risk. We are not responsible for what you choose to do, or for how other people respond.

3. Who can use Unmute

You must be at least 16 years old to use the Service. If you are under the age of majority where you live, you may only use it with the permission of a parent or legal guardian, who agrees to these Terms on your behalf.

4. Your account

To use Unmute you sign in with Apple or with Google. You are responsible for keeping access to that account secure and for everything that happens under your Unmute account. Tell us straight away at hi@bedroomlabs.co if you think someone else has used it.

You can delete your account at any time in the App: You › your picture (Settings) › Edit profile › Delete Account. Deleting your account permanently removes your profile, answers, progress and practice history from our servers. Deleting your account does not cancel your subscription. Cancel it with Apple first (see section 5).

5. Subscriptions and payment

Unmute requires a paid subscription. The App has a hard paywall: after the short onboarding, you need an active subscription to use the App's features. There is no free version.

• Plans. We currently offer an auto-renewing Weekly subscription and an auto-renewing Annual subscription, both giving full access to the App. The price of each plan, in your local currency, is shown in the App before you buy. Plans, prices and features may change; any change to the price of an existing subscription is handled by Apple, which will notify you and, where required, ask for your consent.
• Payment. Payment is charged to your Apple ID account when you confirm the purchase. All payments are processed by Apple, not by us. We never see your card details.
• Automatic renewal. Your subscription renews automatically for the same length of time and at the same price unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for the renewal within 24 hours before the current period ends.
• Free trials and offers. If we offer a free trial or introductory price, its length and terms are shown before you buy. Any unused part of a free trial is forfeited when you buy a subscription. Unless you cancel at least 24 hours before a trial ends, it converts to a paid subscription.
• Managing and cancelling. You can manage or cancel your subscription at any time in your iPhone's Settings › [your name] › Subscriptions, or in the App under Settings › Manage membership. Cancelling stops the next renewal; you keep access until the end of the period you have already paid for.
• Refunds. Purchases are made through Apple and refunds are handled by Apple under its own policies. You can request one at reportaproblem.apple.com. We cannot issue refunds for App Store purchases ourselves.
• Restoring. If you reinstall the App or change phones, tap Restore on the paywall to restore an active subscription bought with the same Apple ID.

Right of withdrawal (EU/EEA and UK consumers). The App's content is digital content supplied immediately after purchase. By subscribing you expressly ask for immediate access and acknowledge that you lose your 14-day right of withdrawal once access begins, to the extent the law allows. This doesn't affect any refund Apple may give you or any of your statutory rights.

6. Your content

"Your content" is what you put into the Service: your name, profile picture, onboarding answers, lesson reflections, and the transcripts of your practice sessions. You keep all rights to your content. You give us a worldwide, non-exclusive, royalty-free licence to host, store, process and display your content only so far as is needed to run and improve the Service for you, including sending practice transcripts to our AI provider to produce your feedback. This licence ends when you delete the content or your account, except for copies we must keep by law.

You promise that your content doesn't break the law or anyone else's rights, and you are responsible for it.

7. AI feedback

Practice feedback, scores and tips are generated automatically by an artificial intelligence model from the transcript of what you said. AI output can be wrong, incomplete or inconsistent, and scores are a rough guide, not an objective measure of you. Don't rely on them for important decisions. Your speech is turned into text on your device; we never upload your voice recordings. See our Privacy Policy for details.

8. Acceptable use

You agree not to:

• use the Service for anything unlawful, harmful, harassing or abusive, or to harm, intimidate or deceive other people;
• try to get around the paywall, subscription checks or usage limits, or share your account;
• copy, modify, distribute, sell or rent any part of the Service, or reverse engineer, decompile or extract its source code, except where the law expressly allows it;
• interfere with or disrupt the Service, our servers or networks, or try to access data that isn't yours;
• use bots, scrapers or automated means to access the Service, or use it to build a competing product;
• submit content intended to manipulate the AI feedback system or to make it produce harmful output.

We may suspend or end your access if you break these Terms.

9. Our intellectual property

The Service, including its software, lessons, courses, quests, text, pixel art, characters, sounds, design and the Unmute name and logo, belongs to Bedroomlabs or its licensors and is protected by intellectual property laws. Subject to these Terms and an active subscription, we give you a personal, non-exclusive, non-transferable, revocable licence to use the App on Apple devices that you own or control, as permitted by Apple's Usage Rules. Nothing else is licensed to you.

10. Third-party services

The Service relies on third parties, including Apple (App Store, payments, Sign in with Apple and speech recognition), Google (Google Sign-In and the Gemini AI model), RevenueCat (subscription management) and Supabase (hosting and database). Your use of their services may be subject to their own terms. We are not responsible for third-party services we don't control.

11. Changes to the Service and to these Terms

We are constantly improving Unmute, and we may add, change or remove features or content. If we make a material change to these Terms, we will tell you in the App or on this page before it takes effect. If you keep using the Service after the change takes effect, you accept the new Terms. If you don't agree, stop using the Service and cancel your subscription.

12. Ending

You can stop using the Service at any time and delete your account in the App. We may suspend or end your access if you seriously or repeatedly break these Terms, if the law requires it, or if we stop offering the Service. If we end the Service entirely for reasons other than your breach, we will give you reasonable notice. Sections that by their nature should survive (such as 6, 9, 13, 14 and 16) survive the end of these Terms.

13. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties of any kind, express or implied, including that the Service will be uninterrupted, error-free or meet your needs, or that it will produce any particular result. We don't promise that you will become more confident, find a partner, or achieve any particular outcome. Nothing in these Terms excludes warranties or rights that consumers have by law and that cannot be excluded.

14. Limitation of liability

To the fullest extent the law allows, Bedroomlabs is not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, data, goodwill or opportunities, arising from or related to the Service. Our total liability to you for all claims relating to the Service is limited to the amount you paid for your subscription in the 12 months before the claim arose.

These limits don't apply to liability for death or personal injury caused by our negligence, for fraud, for gross negligence or wilful misconduct, or to any other liability that cannot be limited or excluded by law. If you are a consumer in the EU/EEA or UK, you keep all mandatory rights given to you by the laws of your country.

15. Indemnity

If you are using the Service other than as a consumer, you agree to compensate us for any claims, losses or costs (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Service.

16. Governing law and disputes

These Terms are governed by the laws of Romania. Courts in Romania have jurisdiction over any dispute, except that if you are a consumer living in the EU/EEA or UK, you may also bring proceedings in the courts of the country where you live, and nothing in these Terms takes away the protection of the mandatory consumer laws of that country. Before going to court, please contact us at hi@bedroomlabs.co so we can try to resolve the issue informally. Romanian consumers may also contact the National Authority for Consumer Protection (ANPC).

17. Apple App Store terms

This section applies when you get the App from Apple's App Store, and it takes priority over anything else in these Terms if they conflict.

• Acknowledgement. These Terms are between you and Bedroomlabs only, not Apple Inc. ("Apple"). Bedroomlabs, not Apple, is solely responsible for the App and its content.
• Scope of licence. Your licence to use the App is limited to a non-transferable licence to use it on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that it may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing where available.
• Maintenance and support. Bedroomlabs is solely responsible for providing any maintenance and support services for the App. Apple has no obligation to provide any maintenance and support services for the App.
• Warranty. Bedroomlabs is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are Bedroomlabs' responsibility.
• Product claims. Bedroomlabs, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation.
• Intellectual property. In the event of any third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights, Bedroomlabs, not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim.
• Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
• Developer name and address. Questions, complaints or claims about the App should be sent to Bedroomlabs SRL, Strada Garoafei 17, Bloc S1, Scara B, Etaj 1, Apartament 28, Mărășești, Vrancea, Romania, or hi@bedroomlabs.co.
• Third-party terms. You must comply with any applicable third-party terms of agreement when using the App.
• Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of them, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

18. General

These Terms, together with the Privacy Policy, are the whole agreement between you and us about the Service. If any part of them is found unenforceable, the rest stays in effect. If we don't enforce a right straight away, we don't give it up. You may not transfer your rights under these Terms without our consent; we may transfer ours to a company that takes over the Service, provided your rights aren't reduced. These Terms are written in English; if we provide a translation, the English version prevails to the extent the law allows.

19. Contact

Bedroomlabs SRL, Strada Garoafei 17, Bloc S1, Scara B, Etaj 1, Apartament 28, Mărășești, Vrancea, Romania. Email: hi@bedroomlabs.co